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YOUR INFORMATION

YOUR INFORMATION.
YOUR TRUST.

Read our current privacy policy and how booking information is handled.

Last updated: September 30, 2026.

This notice explains how Rekinu Gaming handles information when you visit rekinu.com, contact us, or arrange a mobile gaming rental. For a privacy question or request, call 346-708-7110 or use the contact options on our Contact page.

Information we collect

  • Booking and contact information: your name, email address, telephone number, event address, selected rental, date and time, game-rating choices, and any event notes you choose to provide.
  • Account and service records: account details, booking history, payment status or transaction references, communications, and records needed to manage a reservation or resolve a question.
  • Website and security information: IP address, browser and device information, pages requested, timestamps, cookie or similar identifiers, and information about errors, suspicious activity, or interactions with the site.

Information can be collected even if you do not create an account. Please provide only what is needed for your booking or question. Do not include full payment-card details, identification documents, medical details, or other sensitive information in event notes or ordinary contact messages.

How we use information

We use information to arrange and manage rentals, check event location and setup needs, maintain customer access, process payments through the enabled payment provider, communicate booking updates and reminders, provide support, maintain business records, and protect the website and our services. Information submitted as a contact inquiry is used for customer service; we do not use that inquiry as permission to send marketing messages.

Website measurement tools help us understand visits, page performance, campaign activity, and how people find and use the site. Security records help detect abuse and investigate problems. These records and identifiers are not necessarily anonymous.

Bookings, payments and messages

The website uses WordPress and Amelia to support booking and customer access. Booking information may be handled by the service providers needed to operate those features. Online payments use the payment provider offered during checkout; that provider handles payment information under its own terms and privacy notice. We may keep payment status and transaction references with the reservation.

We use business email and email-delivery services to send and manage service messages. Amelia’s SMS service may process the telephone number and message content needed for booking texts. Booking confirmations, changes and reminders are service communications, rather than an agreement to receive advertising. Message frequency depends on the booking and enabled notifications; carrier message and data charges may apply. To change or stop booking text preferences, call 346-708-7110. Contact us if you need an alternative way to receive essential booking information.

Cookies, analytics and similar tools

Cookies and similar technologies can support login, booking sessions, preferences, security, performance measurement and website analytics. The tools present on the website include:

  • Cloudflare: website delivery, protection against abusive traffic, and performance insights. Depending on the feature used, Cloudflare may process request information, IP addresses and security or measurement identifiers. See Cloudflare’s privacy policy.
  • Google Tag Manager and Google Analytics: tag management and website usage measurement, which may involve cookies, online identifiers, browser/device details, page activity and campaign information. See Google’s privacy policy.
  • Matomo through WPMU DEV’s analytics service: website usage and performance reporting. See WPMU DEV’s privacy policy. Its presence as a measurement service does not mean it hosts this website.
  • Search Atlas, including metasync and OTTO: search visibility, website analysis and optimization features. These tools may process page, browser, device or interaction information as part of their enabled features. See Search Atlas’s privacy policy.

You can use your browser’s privacy settings to block or delete cookies, restrict tracking, or review site permissions. Blocking necessary cookies can affect login or booking features. Google also provides a Google Analytics browser opt-out add-on. A control for one provider does not disable every other website tool. We do not claim that all tracking is blocked automatically or that every browser privacy signal is supported.

Service providers and other disclosures

We do not trade, rent or sell the personal booking and contact information you provide to arrange a rental or ask for support. This commitment does not mean that no information is processed by a service provider: booking, payment, communication and website tools need relevant information to perform their functions. Website analytics and cookie-related practices are described separately above.

Relevant information may be handled by our authorized staff and providers supporting hosting, booking, payments, email and SMS delivery, security, analytics, website maintenance and customer support. We share information for those service purposes and may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect people or services, or address fraud and security incidents. Providers may operate in countries outside your location.

Links to social media and other websites take you to services with their own privacy practices. Embedded content, if used on a page, can contact its provider and may use cookies or similar tracking. Review that provider’s notice before interacting with it. This notice does not promise that an external provider receives no information until you click a consent control.

Children and event photographs

Our booking and contact forms are intended for adult organizers. Please use the organizer’s contact details, and provide approximate attendance or age ranges only when useful for planning. Do not submit children’s contact details or create an account for a child through these forms.

Event-photo practices are described in our Rules & Waivers. Contact us before the event with any photo or publication concerns. If you believe information about a child was submitted through the website, contact us so we can review it and take appropriate action.

Retention and security

We retain information as needed to provide booked services, maintain accounts and business records, respond to questions, meet applicable legal and accounting obligations, handle disputes, and protect the website. The appropriate period depends on the type of record and why it is needed. Information in backups may remain until the applicable backup cycle replaces it.

We use technical and organizational safeguards, including HTTPS, access controls and website protection tools. No website, internet connection or storage system can be guaranteed completely secure. If an incident requires notification, we will follow the applicable requirements.

Your questions and requests

You can ask about information relating to you, request a correction or copy, or request deletion by calling 346-708-7110 or contacting us through the Contact page. We may need to verify your identity and the information involved before responding. Do not send sensitive identification documents through an ordinary message unless we have arranged an appropriate method.

Requests are reviewed under applicable law and our need to retain necessary service, legal, accounting and security records. Deletion is not automatic, and deleting essential booking or account details can affect our ability to provide the associated service. Privacy rights can vary depending on where you live.

Changes to this notice

We may update this notice to reflect changes in the website, services or applicable requirements. The date above identifies the latest update. A revised notice does not itself authorize a new use of previously collected information that is inconsistent with the privacy commitments under which it was collected.